Assistance In Recovering A System Returned To ROM Due To An Unknown PC Error

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  • 1. Download and install the software
  • 2. Open it and click on the "Restore" button
  • 3. Select the backup you want to restore from and follow the instructions
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    Here are some easy-to-follow methods that can help you fix System Reset to ROM Due to Unknown PC Error.

    Presentation

    This document contains information about the most common types of system failures. Before proceeding with this document, it is recommended to resolve the analyzed router failures.

    Background

    Requirements

    Used Components

    system returned to rom by error an unknown failure pc

    This overview is not limited to categorical software and hardware versions.

    system returned to rom by error an unknown failure pc

    The information in this document was created using materials in a specific natural laboratory environment. All devices using this situation in the document started with the built (default) configuration. If your network can work, be sure to evaluate the potential impact of a quasi-order.

    Congress

    See the Cisco Consulting Technical Agreements for more information about contractual agreements.

    Find Reason For Restart

    If you don’t reboot your router, or if you reboot yourself, you mayCan’t find the reason for the reboot in the output of the version indicator, as shown here:

    Router availability 3 days 18 hours 39 minutes.The system just rebooted [reason for reboot]The system image file is now flash:c2500-js-l.120-9.bin.

    If you get the output of the View Version command anywhere on your Cisco device, you can use the Cisco CLI Analyzer to view capacity issues and fix bugs. To use the Cisco CLI Analyzer, you must be a registered customer, log in, and have JavaScript enabled.

    Troubleshooting

    Some types of failures clearly point to a hardware product or bug, but others are not so obvious. In this case, common sense is your best ally. If the router has been working fine for several months and suddenly reboots every 20 minutes, the issue is most likely hardware related. If the router usually crashes after a configuration change, the problem is almost certainly software related.

    In case of problems with the equipment,if you want to identify the failed card, try the show region command for newer versions of Cisco IOS® software. Alternatively, use a deductive approach (for example, if your problem occurs after installing a new module, the new course is probably the cause). You can also easily run additional tests (each with the same module in the slot, another possibly with another module in the same slot, etc.) to identify the failed device.

    Upgrading to the latest released version of the Cisco IOS Software Release Pack fixes all known technology issues.

    If you have show stacks command output from your own Cisco device, you can use the Cisco CLI Analyzer to view potential issues and fixes if you have JavaScript enabled.

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  • 1. Download and install the software
  • 2. Open it and click on the "Restore" button
  • 3. Select the backup you want to restore from and follow the instructions

  • If the router still crashes immediately after the upgrade, a new error may be the cause. In this case, contact your Cisco technical representative, support, and provide as much information as possible to yourself.Certainly. For more information, see Troubleshooting Your Router.

    Less Common Types Of System Crashes

    Address Error

    Address errors occur when software typically tries to access data outside of misaligned boundaries; 2-byte and 4-byte accesses are usually only allowed for strings consisting of . An address error usually indicates a specific software error, but faulty computer hardware can also be the cause (see the Troubleshooting section for details).

    Arithmetic Exception

    This series of errors is usually caused by an issue with the application (see the troubleshooting course for details).

    “Cache Out Of Cache” Exception

    This type of failure occurs when the switch detects bad parity. This issue can either be a temporary issue or a hardware failure. For troubleshooting information, see Processor Memory Parity Errors.

    Error – Level

    The reason for the failure is usually related to the hardware. In most cases, a faulty CPU card causes this selection to fail.

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